User administration in ePortal

In the federal ePortal, you can register as a business partner for the various digital services of the Federal Office for Customs and Border Security (FOCBS), such as "Passar" or "LSVA III".

The following information is intended to help the administrators of FOCBS business partners with user management for the various FOCBS services.

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Structure of ePortal business partner and user management

To simplify user administration in ePortal, it is helpful to understand the logic of how the various hierarchy levels are structured. This logic is entirely based on the personal login with two-factor authentication. Your personal login is linked to the registered FOCBS business partner, e.g. your company.* FOCBS business partners have business partner roles, e.g. "Freight", "Transport", "HVC holder", etc. – depending on which services the business partner uses in ePortal. A list of the existing FOCBS business partner roles (including a description) can be found on the following page.

In turn, there are various user or administrator profiles for the business partner roles, and these have specific user roles that can be assigned.

*For more information on registering companies, associations, branches etc., please visit www.bazg.admin.ch/onboarding. 

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Difference between administrator and user profiles

• Administrator profiles are used solely to authorise other users. This means that they are exclusively administration profiles.
  
  
• User profiles are used to access the associated FOCBS specialist applications (e.g. Passar, Garanzia, Chartera Output, etc.). User profiles are thus required to use the functions of FOCBS services.
  

Once a business partner role is opened for a business partner (e.g. your company), the FOCBS creates – where necessary – at least one administrator profile and one user profile (with the corresponding user roles) for the business partner role in question. In this way, the business partner role administrator can authorise other employees to access the corresponding user profiles. The following steps show how this works.

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Creating an invitation code to authorise additional employees for your business partner

-> Open Manage users in ePortal and click on Invite user for your business partner.

-> Select the relevant administrator and user profiles and click on Generate invitation codes.

-> Copy the invitation code generated and send it via a secure channel to the employee you wish to authorise for your business partner.

Note:

As an administrator, you can create several invitation codes at the same time and extend their validity. The assigned administrator and user profiles can be adjusted at a later date.

FOCBS recommendation – only grant user profile authorisation to people outside your company (e.g. software service providers).

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The employee redeems the invitation code and joins the business partner

Provided the invitee has an ePortal login with two-factor authentication (see onboarding step 1), they can click on Redeem invitation code in ePortal and enter the valid code.

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Managing the invitation codes you have created

-> Open Manage users in ePortal and click on Invitation codes for your business partner.

-> This overview shows you which invitation codes have already been redeemed or have expired. You can also renew expired invitation codes.

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Managing the authorisation of your business partner's existing employees

-> Open Manage users -> Manage permissions in ePortal and click on Manage users for your business partner.

-> This overview displays all authorised users for the selected business partner.

-> Click on one of the users to manage their assigned administrator and user profiles, and click on Save to apply the changes.

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Explanation regarding the individual user profiles per business partner role

Business partner roles	User profile	Use
Business partner selfcare	Business partner administrator	Managing your business partner in FOCBS business partner management
Downloading of documents in the movement of goods	Downloading of documents	Reading Passar documents in Chartera Output
Freight	Declarant (freight)	Reading Passar documents in Chartera Output and managing goods, packaging and goods declarations in Passar/Declar
	B2B operator freight	Configuring your software's Passar tokens in API self-service
	Business partner Garanzia	Reading your guarantees in Garanzia
Transport	B2B operator transport	Configuring your software's Passar tokens in API self-service
	Dispatcher (transport)	Creating transport and goods declarations in Passar
HVC holder	HVC holder	Refunds, special agreements and decisions for lorry owners in the FOCBS NETS (National Electronic Toll Service), logs, special arrangements and UCT
	HVC applicant replacement vehicle	Managing replacement vehicles with the same number plate in the FOCBS replacement vehicle service
Via billing	Via billing	Paying for the e-vignette by invoice
Beer producer	Beer declarant	Declaring beer taxes on the consumption tax platform
Beer importer	Beer importer	Importing beer and applying for refunds on the consumption tax platform
CO2 refund	CO2 refunder	Applying for refunds of CO2 tax on the consumption tax platform
Precious metals control	PMC customer	Obtaining precious metals control goods/services in Prezius

Roles that are not listed, such as authorised consignor (ACor) and authorised consignee (ACee), do not have any stored system permissions, as these roles are used solely for information in the master data system.