Information and services that are available digitally make it easier for people with disabilities to communicate with public sector bodies.
This enables social involvement and political participation for all.
The Federal Administration strives to make web content and mobile applications accessible. The eCH-0059 Accessibility Standard Version 3 requires compliance with the criteria of WCAG 2.1 at conformance level AA.
Overarching provisions
Accessibility provisions are set out in the following ordinances:
- Article 9 of the UN Convention on the Rights of Persons with Disabilities (UN CRPD) explains the guarantee of equal access to information and services for the public.
- Article 8 paragraph 2 of the Federal Constitution states that no person may be discriminated against because of a physical, mental or psychological disability.
- The Disability Discrimination Act (DDA) requires measures to be taken to prevent, reduce or eliminate discrimination.
- The Ordinance on the Elimination of Discrimination against People with Disabilities (EPDO) contains provisions on the requirements to accommodate people with disabilities when designing federal services.
- Article 3 Principles Federal Act on the Use of Electronic Means for the Fulfillment of Official Tasks (EMBAG). Paragraph 4 They shall ensure that their services are accessible to the entire population.
Accessibility statement
The FOCBS website is partially conformant with WCAG 2.1, level AA. The exceptions are listed below.
We are committed to continuously improving the accessibility of our website.
Exceptions
The content listed below is not accessible for the following reasons:
The content listed below is not/only partly accessible for the following reasons:
- A large number of the PDF documents posted on this website are not accessible.
- Many of the images do not have sufficient or suitable alt text.
- Some pages contain videos without subtitles or content embedded via iFrames, the accessibility of which cannot be guaranteed.
- Content in sign language is not provided.
The accessibility statement was created on April 29, 2025.
The accessibility statement was last reviewed on April 29, 2025.
Feedback
Have you noticed a problem with the accessibility of this website? Please contact us.
Application operator
Federal Office for Customs and Border Security FOCBS
Taubenstrasse 16
3003 Bern
Contact Details
E-Mail: kommunikation@bazg.admin.ch
If you have any questions about customs regulations, please use the contact form.
