The transformation of the FOCBS involves an active and close collaboration with numerous partner organisations and stakeholder groups:
- 15 meetings were held with the business advisory group and 12 working groups were set up for stakeholders
- 40 coordination meetings were organised with the customs authorities of neighbouring states and the EU's Directorate-General for Taxation and Customs Union (TAXUD)
- 72 meetings were held with staff associations
- More than 100 information events were held in three languages for FOCBS managers and staff
- 118 comments comprising 1'663 pages were drafted during the consultation on the total revision of the Customs Act
- More than 250 technical questions from external software developers were answered (software development working group)
- More than 1'200 staff enquiries about various aspects of the transformation were answered via the intranet
As at 31.12.2022
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