Service Desk FOCBS

If you meet any problems with the applications, the systems, the platforms ICT specialized or standard, the Service Desk FOCBS is your contact point. Here disturbances of the services ICT will be resolved, accesses given or revoked, orders according to standard products of catalog taken.

Please contact your IT support services for any other technical problems.

If you have a question regarding procedure or want to find out more about us, please contact your nearest customs office or District Directorate of Customs. You will find information at the following link:

Further info

The full context is available in:

https://bazg.admin.ch/content/bazg/en/home/services/contact-details-opening-hours/hotlines-focbs/service-desk-focbs.html