Entering Switzerland: Information for refugees from Ukraine

Here you will find information on entry requirements, importing pets from Ukraine, etc.

• State Secretariat for Migration SEM:
  Entry requirements and first points of contact for refugees from Ukraine
  
  Helpline Ukraine:
  [e-mail], telephone number [phone]
  (from 10 AM to 12 PM and 2 PM to 4 PM).
  Very long waiting times are to be expected for enquiries by telephone. Therefore, the SEM recommends that you ask your questions by e-mail whenever possible.

• Federal Food Safety and Veterinary Office (FSVO):
  Ukrainian refugees with dogs or cats