Here you will find information on entry requirements, importing pets from Ukraine, etc.
- State Secretariat for Migration SEM:
Entry requirements and first points of contact for refugees from Ukraine
Helpline Ukraine:
ukraine@sem.admin.ch, telephone number +41 (0)58 465 99 11
(from 10 AM to 12 PM and 2 PM to 4 PM).
Very long waiting times are to be expected for enquiries by telephone. Therefore, the SEM recommends that you ask your questions by e-mail whenever possible.
- Federal Food Safety and Veterinary Office (FSVO):
Ukrainian refugees with dogs or cats